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TeachLogic, Inc.
1688 Ord Way
Oceanside, CA 92056
Toll Free: 1-800-588-0018
Phone: 1-760-631-7800
Fax: 1-760-631-1283
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Customer Service and Technical Support
is top priority for our business and that is why we value each opportunity to solve your problem to the best of our ability. Should you experience an operational issue or have questions, our service and support team works with you to quickly indentify the problem to minimize downtime.
Contact TeachLogic Service and Support at:
800-588-0018 / 760-631-7800
Monday-Friday 8:30am-5pm PST
Or fill out the form at bottom of this page.
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WARRANTY INFORMATION
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5 Year Warranty
TeachLogic infrared products are warranted to be free of defects in workmanship and material for a period of 5 years from date of original purchase, subject to the following conditions:
This warranty excludes defects caused by normal wear, abuse, shipping damage, or failure to use a product in accordance of intended use and as per instructions. This warranty is void if unit is defaced deeming it non sellable, damage occurred as result of misuse, if product has been repaired or modified by anyone not authorized by TeachLogic. Batteries and cables are warranted for a period of 1 year. This warranty is only available to the original end purchaser of the product and cannot be transferred. The laws of the state of California, U.S.A, govern terms of the warranty.
3 Year Warranty
TeachLogic UHF products are warranted to be free of defects in workmanship and material for a period of 3 years from date of original purchase, subject to the following conditions: This warranty excludes defects caused by normal wear, abuse, shipping damage, or failure to use a product in accordance of intended use and as per instructions. This warranty is void if unit is defaced deeming it non-sellable, damage occurred as result of misuse, if product has been repaired or modified by anyone not authorized by TeachLogic. CD player, batteries and cables are warranted for a period of 1 year. This warranty is only available to the original end purchaser of the product and cannot be transferred. The laws of the state of California, U.S.A, govern terms of the warranty.
In the first ninety days after purchase, any defective product will be replaced with a new unit. After ninety days, TeachLogic will, at its own discretion either repair or replace the unit with a new unit or a unit of similar type and condition. TeachLogic will only accept returned products with prepaid shipping and with a return authorization number. To receive a return authorization number call 760-631-7800.
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| CUSTOMER SERVICE AND TECHNICAL SUPPORT FORM |
Our team of customer service representatives, sales people and support technicians are available toll free at: (800) 588-0018. Our customer service representatives can assist you in selecting an appropriate system that will meet your needs and assist you with setting up systems – 8:30am to 5pm (Pacific Standard Time).
Our technical support center is in place to expedite your service requests. Each technician is thoroughly trained and ready to assist you. The majority of all service calls can be resolved over the phone without the need to send in your equipment. If you prefer, please fill out the form below and a customer representative will be in contact with you. We would be glad to respond to any questions you may have concerning any of our products.
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